Longwool Sheepskin Rug

• Standard Shipping Australia Wide (Excluding TAS, NT and WA): 2 - 8 BUSINESS DAYS
• Express post Shipping Australia Wide (Excluding TAS, NT and WA): 1 - 3 BUSINESS DAYS
• In store pick up also available
• Shipping rates vary from product to product and are calculated at checkout

RETURNS & CREDIT NOTES

• We accept return of merchandise that is unworn, unwashed, or undamaged, within 14 days of purchase with the original receipt and where the manufacturer's tags are still attached. A credit note for the value of the item will be issued*

Customers are to return the item in its original condition and packaging at their own postage/courier expense.

*Credit Notes

A credit note for the same value will be issued, valid for 3 years from the issue.  As credit notes cannot be used to purchase online, the customer must contact us on 02 4787 6114 to make purchases using your credit.

FOR DAMAGED / FAULTY ITEMS

• Should your online order arrive damaged or defective, please email a full defect description with photos to info@labellacasa.com.au within 48 hours of receiving your order.

   

  The item must be returned to us in the condition it was received, either by mail, courier, or physically at our Leura Showroom

• Should we not be able to repair or replace the goods, a full refund of the purchase price will be offered to the customer. 

  Please note, that refunds are not provided for change of mind.